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Productivity Services for Food Processing Equipment Performance

Supporting Your Success.

We design our aftermarket programs to deliver results—from enhancing equipment maintenance and long-term viability to improving operator and plant manager productivity—efficiently and cost effectively.

TRAINING

We offer a comprehensive array of customized training programs and services to address your needs in equipment familiarization, system setup, equipment operation, maintenance and troubleshooting, and more. Choose in-house instruction with hands-on training, or classroom training in a dedicated setting.

SERVICE PLANS

We offer tiered service packages to address the most common requests and recommended needs of your business. Each tier is designed specifically to address the challenges, specifications and operational nuances of the equipment.

PRODUCTIVITY PROGRAMS

Our audit team also can conduct an analysis of your equipment’s settings, operating procedures and usage patterns to pinpoint areas where your equipment can be optimized to enhance efficiency, increase production, reduce downtime and, ultimately, grow your bottom line.

CUSTOMER CARE PROGRAMS

Our customer care program combines technical and remote support, monthly performance audits, regular preventive maintenance visits, and comprehensive training services to help you keep your equipment running at peak performance.

UPGRADES AND RETROFITS

Stay ahead in your competitive market with performance upgrades and tailored retrofits that enhance equipment efficiency, improve machine performance and boost production capacity.

PROJECT MANAGEMENT

Our project management team applies deep knowledge of our equipment to help your team align resources and optimize allocation to achieve your project objectives within scope, schedule and budget.

For additional service, please contact us at:

800.246.2034 or
parts.na@ppmtech.com
for parts inquiries or to schedule an equipment audit.

For European inquiries, please contact our UK office:

+44 (0) 1493 658 801 or
email at parts.eu@ppmtech.com

Besides supporting and servicing our own PPM machinery, we also sell, support and service these respected brands:

Allen Machinery Inc., with thousands of products in the field producing fresh, frozen and processed products throughout North, Central and South America, as well as Asia and Europe.

Wright Machinery UK in London has provided conveying and seasoning systems for the snack industry throughout Europe, and executed global rollouts for major snack food manufacturers.

Aseeco is a strong brand name in the food industry. PPM produces new equipment of the same design and supports parts and service for existing and new installations.

Building partnerships. Maximizing value.

Parts

  • Spare Parts
  • Accessories & Consumables
  • Repair & Refurbishment

Service

  • Preventive Maintenance
  • Field Services
  • Technical Support
  • Installation & Commisioning
  • Used Equipment Registration
  • Applications Support

Productivity

  • Training
  • Service Plans
  • Audits
  • Customer Care Programs
  • Upgrades & Retrofits
  • Project Management

Connectivity

  • Duravant ONSIGHT
  • Remote Monitoring

Duravant Lifecycle Services

Duravant Lifecycle Services is a global network of Duravant operating company aftermarket organizations. We’re structured to support enhanced local delivery of all services, from purchase to installation, parts and maintenance to end-of-life and replacement.

Duravant Lifecycle Services is built on a center of excellence model that helps our companies coordinate globally to create new opportunities for improving services locally.

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Duravant Lifecycle Services

Our commitment to long-term optimized equipment performance and customer success.

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