Equipment Service & Technical Support
Your PPM equipment and systems are major investments that demand safeguarding. That’s why we have always gone the extra mile to help optimize equipment performance. Whatever your product or process, challenges or opportunities, count on us to provide the right aftermarket services to help you get the most out of your investment.
FIELD SERVICES
Our quick-response technician team is equipped to help you handle unexpected breakdowns and provide on-site assistance, whenever and wherever you need it, to get your operations back up and running.
TECHNICAL SUPPORT
Our rapid-response technical support team is ready to assist when you need us, bringing in-depth knowledge and experience to help you keep your operations running smoothly and minimize costly downtime.
PREVENTIVE MAINTENANCE
We offer a wide selection of OEM-recommended preventive maintenance programs, customized to meet your specific needs. Our experienced technicians can schedule and proactively maintain your machinery at designed intervals, optimizing equipment performance, preventing costly breakdowns and reducing production disruptions.
INSTALLATION & COMMISSIONING
Our team brings expert knowledge in machine setup, configuration and optimization to make certain that your equipment meets project specifications and performance objectives for a hassle-free launch.
APPLICATIONS SUPPORT
Sometimes what you require of your equipment evolves. From robotic reprogramming to pattern creation and more, our technicians and engineers can help you realign your equipment to fit your changing needs.
PRE-OWNED EQUIPMENT REGISTRATION
The lifecycle of our equipment doesn’t stop just because it changes owners. Registering your pre-owned equipment with us keeps your team up to date on product information and applicable offers. It also makes it easy to access OEM parts and services to support your operation.
For additional service, please contact us at:
800.246.2034 or
parts.na@ppmtech.com
for parts inquiries or to schedule an equipment audit.
For European inquiries, please contact our UK office:
+44 (0) 1493 658 801 or
email at parts.eu@ppmtech.com
Besides supporting and servicing our own PPM machinery, we also sell, support and service these respected brands:
Allen Machinery Inc., with thousands of products in the field producing fresh, frozen and processed products throughout North, Central and South America, as well as Asia and Europe.
Wright Machinery UK in London has provided conveying and seasoning systems for the snack industry throughout Europe, and executed global rollouts for major snack food manufacturers.
Aseeco is a strong brand name in the food industry. PPM produces new equipment of the same design and supports parts and service for existing and new installations.
Please contact us today at:
800.246.2034 or
parts.na@ppmtech.com
for parts inquiries or to schedule an equipment audit.
For European inquiries, please contact our UK office:
+44 (0) 1493 658 801 or
email at parts.eu@ppmtech.com
Building partnerships. Maximizing value.
Parts
- Spare Parts
- Accessories & Consumables
- Repair & Refurbishment
Service
- Preventive Maintenance
- Field Services
- Technical Support
- Installation & Commisioning
- Used Equipment Registration
- Applications Support
Productivity
- Training
- Service Plans
- Audits
- Customer Care Programs
- Upgrades & Retrofits
- Project Management
Connectivity
- Duravant ONSIGHT
- Remote Monitoring
Duravant Lifecycle Services
Duravant Lifecycle Services is a global network of Duravant operating company aftermarket organizations. We’re structured to support enhanced local delivery of all services, from purchase to installation, parts and maintenance to end-of-life and replacement.
Duravant Lifecycle Services is built on a center of excellence model that helps our companies coordinate globally to create new opportunities for improving services locally.
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Duravant Lifecycle Services
Our commitment to long-term optimized equipment performance and customer success.
Duravant Lifecycle Services
Our commitment to long-term optimized equipment performance and customer success.